Rainbow Lens
Organizations can be thought of as purposeful webs of relationships and
agreements. Sustainable success in any organization is clearly dependent on the
quality of those agreements and relationships with and among all key stakeholder
populations. These two variables feed on each other. For this reason we've
initially focused on quality of agreements and relationships to provide a simplified
illustration of the Rainbow Chart concept.
Click here
for a more robust example of a Quality of Relationship Chart. This one was
created in support of a series of in-house "Leadership Learning Expeditions."
Example Applications of Rainbow Lenses
Quality of Agreements
Dimensions | Red Zone | Orange Zone | Yellow Zone | Green Zone | Blue Zone |
Attitude | I Will Defeat You. | I Will Use You. | You Scratch My Back... | We Are Partners. | We Are For Each Other and For the Whole. |
Philosophy | Do Unto Others BEFORE They Do Unto You. | Do Unto Others Because Everyone is Doing It. | Do Unto Others In a Way That is Fair. | Do Unto Others as You Would Have Them Do Unto You. | Do For All in a Way That Best Serves All. |
Beliefs | Might Makes Right — Winning is Everything. | It's a Tough Competitive World. | We Need to Compromise. | Strategic Partnership is Possible. | All Stakeholders Served Means Sustainable Growth. |
Quality of Agreement — Making / Keeping Progress | Tacit, Dysfunctional, Hostile, Co-dependant. | Legalistic and/or Haphazard. | Intent, Roles and Promises Clear. | ...And Effective Accountability Loops in Place. | ...And These Loops Are Self-Improving and Self-Evolving. |
Quality of Relationships
Dimensions | Red Zone | Orange Zone | Yellow Zone | Green Zone | Blue Zone |
Communication | Attacking and Blaming. | Distracted and Confusing. | Focused and Non-Judgmental. | Active and Appreciative. | Seeking the Genius in Each Other. |
What's It Like Around Here? | Forceful and Uncertain. | Wasteful and Convoluted. | Polite and Aloof. | Concern for Others. | Alive with Enthusiasm and Respect. |
Business Results | Exploitative for the Good of a Few. | Subtly Exploitative. | Value Adding. | Consistent High Performance. | Radical Sustainable Growth. |
Rainbow Charts Beta Tested at SBODN Conference — The above two charts, along with a Rainbow Lens interpretation of the Yin-Yang Lens and B- work, were tested with a sizeable group of HR and OD practitioners at a South Bay OD Network Conference on May 13, 2005. Click here to check out those results.
How these two charts might be used in support of a leadership team's commitment to developing itself.
In general, detailed versions of these two charts are most useful when working with individuals and/or groups committed to transforming their stakeholder relationships. Multiple and even multiplying benefits are possible when creatively used with the Stakeholder Lens.
One approach is to have group members give their perception of the quality of their agreements and relationships with the stakeholders in question. These ratings could be summarized in advance and then used as a basis for a group dialogue.
Useful questions for the dialogue include:
- What is the relationship between the ratings for quality of agreements and relationships?
- What's it worth to us to be able to shift the quality of our agreements and relationships to the next higher level?
- What's the most generative way to engage with these stakeholders to 1) check our perceptions and 2) work together to achieve the desired shift?
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